FAQ/Help

CATALOGS

Catalogs are available by emailing our customer service department. Click here for requests.

We accept Vista, MasterCard, Discover, American Express and most Debit Cards. We also accept PayPal. Checks and money orders are also accepted.

We are a verified merchant of Authorize.Net, the trusted secured gateway server for over 350,000 merchants, so you can be assured that it is safe to use your debit or credit card online.

BACK ORDERS

If an item is low on stock and back ordered, it will be shipped as soon as it is restocked with no additional shipping charges. The rest of your order will ship immediately.

RETURNS POLICY

Our customers have a 30 day return/exchange policy upon delivery. You may return your item and receive a full refund less shiping charges.

You will, however, need to contact us via email for a return authorization number which is required for all return transactions.

SHIPPING

Shipping charges are calculated at time of check out and are based on the weight of the order and where you are located from our closest warehouse. Shipping charges will show in your checkout cart before you enter your credit card information.

We use UPS Ground for shipping our orders. It can take up to 8 days for delivery, depending on how far you are from our eight warehouses in the United States.

If you choose 2nd Day Air you will receive your order within 2 business days, once the order has shipped, excluding weekends and holidays.

If you choose 3 Day Select you will receive your order within 3 business days, once the order has shipped, excluding weekends and holidays.

You can check on the status of their order and receive tracking information by emailing us at customerservice@redkapworkwear.com.

UPS Ground does not offer Saturday service.

WHERE WE DON'T SHIP

We are unable to ship to a post office box or a Military APO at this time.

We also do not ship outside of the United States at this time.